Please select your option of pendant width and material. After payment, upload your photos and Text to our page 'Upload Photos' at the header. We will send you the pre-engraved design for your confirmation.
Standard Shipping - Free, around 14-30 Days
Express Shipping - Additional $15 Charge, around 7-14 Days
The above shipping time excludes the 7-day production time.
Shipping is free on all orders. We use reliable carriers in the business to make sure your order gets to you on time. However, please be advised that during this Covid-19 pandemic, the item’s arrival is expected to be a bit later than usual. Some of your delivery may take up to one month. We provide express shipping service with additional cost. We could only ship our products to limited number of countries in light of the outbreak of COVID-19, our team is closely monitoring updates. The list of countries is including Australia, Belgium, Canada, France, Germany, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Singapore, South Korea, United Kingdom and United States. If your country is not in our list, please contact us in advance. Once your item has prepared for shipment and ships, you will receive a Shipment Notification email with carrier and tracking information.
After payment, we will create a pre-engraved design for your confirmation. If you don't feel satisfied with the design, you can have a 100% refund. Since it is a customized gift, we cannot accept return once you have confirmed the design.